![]() ![]() Provide relevant information in your volunteer manual.Will you conduct the session in person or virtually? In person orientation allows for immediate volunteer engagement, yet virtual offers flexibility your busy SMEs will likely need to accommodate their schedules.If it’s your first-time training volunteers, or if your orientation needs a redesign, you’ll want to consider the following options: ![]() Tailor the document to include role specific information and expectations on how they’ll contribute to webinars or the continuing education program. If your association already has a volunteer program and a volunteer orientation manual, consider updating the existing program document to include specific SME information. To further engage your SME volunteers, you’ll want to train them about your association to help them understand how they fit in. Then follow these steps to engage your SME base:ġ. Or consider inviting volunteers to your association office or meet with them virtually to do the same. Offer thanks for their time and explain how you want to follow up to onboard SMEs.ĭepending on the timeframe, set up a member booth at your association annual conference to meet your SMEs in person and discuss volunteer roles, expectations, and when they can begin. Send out targeted emails to qualified volunteers who displayed interest in contributing to your learning program. It also guarantees quality content for your association.Īfter your members have completed the survey, and staff has processed the results, you’ll want to move fast to recruit SMEs. Before you reach out to a new SME volunteer, it’s wise to think about what content your learning program needs and how to best utilize the volunteer’s expertise.Įnsuring you pick the right SME for the webinar or CAE workshop will maximize volunteer engagement, increasing the likelihood they continue helping your association. After you have your survey results and a better sense of the SMEs at your association, you’ll want to consider how to get them involved. Use Nimble Query to quickly review your SME data and display results in easy-to understand formats. TECH TIP: Keep your association records organized with Nimble AMS 360° member accounts. Sometimes SMEs might forget to mention a publication that could serve as a helpful resource for your learning program. Education background and current employment informationĬonsider having association staff review this information before adding it to your association management software (AMS) database.Create member profiles that outline all crucial information including: Once you’ve received your survey results you can comb through the data and determine which members would serve as viable SMEs. Browse from over 5,000 apps and select the best survey solution for your association, all with the power of the Salesforce AppExchange.Ģ. TECH TIP: Use Nimble AMS to access the Salesforce AppExchange and add a survey tool to configure your Nimble AMS experience. Understand that SMEs are limited on time, so make your survey quick to complete. ![]() You might also consider asking about additional skills, interests, publications, or motivations to volunteer. In your survey you’ll want to address basic demographic data and request volunteers’ availability and scheduling. ![]() Here’s how to leverage the survey results:ġ. As you build up your SME base, you’ll also want to match volunteers with the perfect opportunity to maximize volunteer engagement and satisfaction. Jumpstart the process by surveying your members to get a sense of their background and industry knowledge. If you want to attract more SMEs to volunteer within your association, try out these simple tips: SMEs save your staff time and readily offer a wealth of industry information, accelerating your learning program goals and generating association revenue. SMEs have highly specialized knowledge within their industry and can help your association by contributing to webinars or continuing education training. Let’s face it, your association’s learning program can always benefit from more subject matter experts (SMEs) creating course content. ![]()
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